All it takes to build a loyal patient base is a little care management
Trust has a meaningful impact on health outcomes.1 To build it, healthcare organizations need consistency and reliability. To sustain it, they need a commitment to health equity and access.2 It’s convenient, then, that care management targets all these goals.
If you build and nurture a care management program, it accomplishes three key milestones: patient identification, resource allocation, and impact measurement. Preventive care shores up bottom lines and helps patients living longer, healthier lives. The benefits of these programs reach every corner of a healthcare system, from clinical outcomes to cost savings.
As new initiatives like CMS’ Making Care Primary incentivize whole-patient care, it’s time for healthcare organizations to build and grow these programs. Below, learn more about how to get a care management program off the ground and keep it running smoothly, no matter what curveballs the future holds.
Care management, from ideation to operation
One month to mighty care management
Healthcare spends $26 billion per year on readmissions for Medicare patients.3 If you’re lean on resources or hate waste, a smooth entry into care management is crucial. Here, Michele Winiarz, System Director, Quality and Patient Safety Population Health at Ascension Illinois / AMITA Health ACO / CIN, joins Arcadia’s Director of Enterprise Partnerships Andrea Purjue to hammer out a plan of action for a successful first month of care management.
From zeros and ones to millions saved
When it comes to successful care management programs, the devil’s in the details — or the data, as the case may be. From eliminating draining manual processes to scaling engagement, technology accelerates a program’s impact and frees up program staff’s time. Watch this webinar to learn five ways you can optimize care management with tech.
High performing, high-quality care
In this op-ed for Medical Economics, Dr. Kate Behan outlines the challenges and solutions to running a high-performing care management program. Care management and transitional care are a key tool for VBC success, particularly in light of recent CMS initiatives like the Making Care Primary program — here, learn how you can sharpen your programming to optimize outcomes, expenditure, and more.
EHR insights for speedier action
Care managers and healthcare admins need a finger on the pulse of their programs. That means knowing the latest pertinent information without sifting through a raft of irrelevant data and notes. The solution? Sending insights directly to the screen of an EHR. In one central place, technology can enable suggestions like specialist referrals, helpful social services, and even help refine a care plan in progress.
- PLoS One, 2017: 12(2): e0170988, “Trust in the health care professional and health outcome: A meta-analysis.”
- Harvard Business Review, May 2022, “The Telehealth Era is Just Beginning.”
- Health Affairs, March 2013, “The Human Face of Hospital Readmissions.”